Shipping a 20-year-old device across the country sounds scary. It shouldn't be — we've received hundreds of consoles and iPods from every corner of India, and with the packing method below, transit damage simply hasn't been a problem. Here's exactly how to do it.
Before you pack anything
Message us on WhatsApp first. We'll confirm we can service your device, give you a preliminary quote, and share the shipping address. This also means your parcel is expected — we log it against your Job ID the moment it arrives and confirm receipt with photos.
Then prep the device: remove the battery if it's user-removable (PSP batteries pop right out), take out any UMD disc, memory card or game cartridge, and photograph the device from all sides. Your photos are your record of its condition when it left your hands.
The four-layer packing method
Layer 1 — anti-static bag. Old electronics are sensitive to static discharge. An anti-static bag (the grey-silver kind hard drives ship in) costs almost nothing online. No anti-static bag? A clean zip-lock is an acceptable substitute — never wrap electronics directly in cloth or newspaper, which generate static.
Layer 2 — three wraps of bubble wrap. Not one. Three full wraps around the bagged device, taped so it can't unroll. The device should feel like a soft brick.
Layer 3 — a rigid cardboard box. A proper corrugated box, not a courier flyer or padded envelope. Soft pouches are where screens go to die. The box should be a few centimetres larger than the wrapped device on every side.
Layer 4 — fill the void. Crumpled paper, foam, or more bubble wrap so the device cannot shift when you shake the box. If you can hear it move, add more filler.
Choosing a courier
Bluedart, DTDC and Delhivery have given our customers the most consistent results. Book a tracked service, stick a FRAGILE label on at least two faces of the box, and declare it as "used electronic device for repair." Send us the tracking number on WhatsApp the moment it's booked — we'll watch for it.
What happens when it arrives
We photograph the parcel before opening, unbox on camera, log the device against your Job ID and send you confirmation photos the same day. Then the bench inspection begins, and you get a final written quote before any work starts. The full journey is laid out in our process guide.